BlackBerry Outage Sparks User Revolt — InformationWeek

Why does this surprise anyone?  BlackBerry devices are clunky and use a weird internet-pass through to route e-mail to the device (which significantly limits what you can do with e-mail on the device, and all but obliterates syncing with your online inbox or folders.)  The BlackBerry internet e-mail service is archaic and anachronistic in an age of touch screen devices that behave like laptops. Pretty much whatever RIM does will be too little too late.  That’s why I ditched the BlackBerry last month in favor of the HTC Eris.

BlackBerry Outage Sparks User Revolt — InformationWeek.